Which of the following is NOT one of the "Four Nevers" of customer service?

In the context of customer service, the "Four Nevers" are guiding principles designed to enhance the customer experience and foster positive interactions. The principle of "Never show appreciation" stands out as not being aligned with effective customer service practices. Showing appreciation is, in fact, a critical element of maintaining customer relationships and ensuring customers feel valued.

When customers feel appreciated, they are more likely to return and develop loyalty towards the brand or service. This principle emphasizes the importance of acknowledging customers' preferences, feedback, and their role in the business. In contrast, the other options focus on behaviors that help prevent misunderstandings and conflicts, ensuring that customer complaints are handled with care and that they feel respected throughout the entire service experience.