When should visitor management procedures be reviewed for effectiveness?

Visitor management procedures should be reviewed for effectiveness following incidents, audits, or changes in facility operations because this timing allows organizations to evaluate their current practices in response to real events or assessments. If an incident occurs, it may highlight weaknesses or gaps in the procedures that need to be addressed, ensuring that the safety and security of the facility are maintained. Similarly, regular audits can provide insights into how well the procedures are working and where improvements are necessary. Changes in facility operations, such as new policies, renovations, or technological upgrades, may also impact the effectiveness of existing visitor management procedures, necessitating a review to ensure they align with the current operational context.

Reviewing procedures solely during annual reports or in response to visitor complaints may not allow organizations to proactively address issues or optimize their visitor management strategies. An external trigger, like a management change, while it can prompt reviews, is less systematic compared to the regular feedback and evaluation required after incidents or operational changes.