When should exit interviews ideally be conducted?

Conducting exit interviews on the employee's last working day or during the notice period is typically the most effective approach. This timing allows for a comprehensive discussion about the employee's experiences, insights, and reasons for leaving while the details are fresh in their mind. It ensures that the organization captures relevant feedback that can be used to improve future workplace conditions and employee retention strategies.

Furthermore, conducting the interview during the notice period allows for a more relaxed environment, where the employee might feel more comfortable sharing honest feedback, as they are no longer concerned about job security. Waiting until the last working day can also allow the employee to reflect on their time in the role and candidly express their thoughts and feelings about the organization.

In contrast, conducting exit interviews immediately after a resignation is submitted might miss the opportunity for a thoughtful reflection, as the employee could still be processing their decision. Similarly, conducting them only if requested by the employee could lead to missed opportunities for valuable insights, as not all employees may feel comfortable initiating the exit interview themselves.